Of the three Arbinger books I have read this year, this was the hardest. Not that it was bad but each of the other two had a hook while this book was slower and more introspective. "The Anatomy of Peace" blew me away with the take-away messages and stress reduction. "The Outward Mindset" was impressive for the real-world stories and application. Like "The Anatomy of Peace" this one has a pseudo-setting (taking various clients and combining them into a narrative) but instead of a group setting, this narrative focuses on a single person, "Tom" meets with his new boss and gets challenged in ways he doesn't expect. If you can get past the artificiality of the premise, the lessons are still there -- clear and simple and powerful.
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